Privacy Policy

Last Updated: Aug 2025

Basari Opticals (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or purchase from our website.

1. Information We Collect

We may collect the following information:

Personal Information

• Name, email address, phone number, shipping/billing address.
• Prescription details for optical products.

Transaction Information

• Payment details (processed securely via our payment gateway).
• Order history and purchase preferences.

Technical Information

• IP address, browser type, operating system.
• Cookies and similar tracking technologies.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate regarding your purchases, offers, or customer support.
• Improve our website, products, and services.
• Comply with legal and regulatory obligations.

3. Cookies

We use cookies to:

• Enhance user experience.
• Track website performance and visitor behavior.
• Enable certain site functionalities (e.g., cart persistence).

You can disable cookies in your browser settings, but some site features may not function properly.

4. Sharing of Information

We do not sell or rent your personal data.
We may share your data with:

• Service Providers (payment processors, delivery partners).
• Legal Authorities when required by UAE law.

5. Data Security

We implement industry-standard measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

• Access and request a copy of your personal data.
• Correct inaccuracies in your data.
• Request deletion of your data (subject to legal obligations).

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For privacy-related queries, contact:

Basari Opticals
📧 Email: info@basariopticals.com
📍 Address: Shop #3 G FLoor , Roudh AL karama Building AL karama , Dubai UAE

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